Re: Introduction — interested in Hero Pump distribution

Hi there, Thank you for your introduction email. We are indeed in the market for a new pump supplier for the South African market. We currently distribute DAB and Lowara products, but our customers are increasingly asking for more energy-efficient options. The ErP 2026 compliance of Hero Pump is particularly relevant as South Africa is adopting similar efficiency standards. Key questions: 1. Do you have SABS (South African Bureau of Standards) certification? 2. What is the warranty process for international claims? 3. Can you support us with technical training for our engineering team? We would like to start with a trial order of 20-30 units. Kind regards, Tanya van der Merwe Managing Director BuildPro Engineering Cape Town, South Africa